Calculation
How we calculate your bill.
In PDCA.software, billing is by tier.
On your monthly billing date (at midday GMT), we calculate the amount of users* you have. We then cross check that number with our 3 pricing tiers. We’ll then send you an appropriate bill in your chosen currency for the next month.
You will therefore be billed in advance and monthly starting on the same day you signed up so if you convert a trial account to a paid account on the 3rd of November, your first bill will be on the 3rd November and your second on the 3rd December.
You will be billed for the amount of active users on your account at the time of billing. Archived users do not count once their account has been archived continuously for 7 days. Deleted users do not count at all. The roles of a user (admin, appover, standard or any other) does not make a difference to the total number of active users.